Read below for details on how the process works and what to expect. We are always looking for new products so if you have an idea or are a manufacturer drop us a line at email@example.com
We started GroomBox to provide a better way for groomers to get the supplies and materials they need at a great price with doorstep delivery. As professional groomers ourselves, we know what it is like to work a 60 hour week grooming animals only to have to spend another 5-10 hours a week making bows and accessories for the animals. All of our items are tested in the field before being added to one of our GroomBox offerings. Those items that do not make the cut or are not of acceptable quality or not added to the GroomBox, so you can be sure that each GroomBox is packed with quality merchandise. Each GroomBox ranges in value so we cannot say exactly what the value is for each box. Try out a sample box first or simply a 1 month box to see what is included or see unboxing reviews of our boxes.
This GroomBox is super special comapred to our regular box. These boxes are randomly selected from our existing subscriber base and are filled with items valued at over $300 per box and a few surprises. Lucky subscribers will not be notified until they receive the box as a surprise. Drawings are held twice a year and limited to 10 boxes only. The winners are determined by random, and you must be an existing subscriber. Winners will be announced after all boxes for the month have been delivered.
GroomBox orders are shipped by the 20th of each month. In order to receive a box on the 20th, your payment must be processed by the 3rd. The cutoff date for the shipping of boxes in the same month is the 12th of the month. Initial orders must be placed for subscription boxes by this date or you will not receive your first box until after the 20th of the next month.
This varies each month as we work deals with suppliers and OEM manufacturers from around the world. Expect to see items such as bows, ties, bandannas, brushes, dematters, shears, blades, nail accessories, colognes, shampoos, and more! Each item is tested by our groomers before being added to GroomBox offerings.
Payments are processed on the 3rd of every month for monthly subscriptions, and 3 month and annual subscriptions are processed at the time of subscription. All plans auto-renew on the 3rd.
All Groomboxes are shipped via USPS priority mail and will arrive in approximately 3-5 days after shipment has occurred. Check your notifications to see if your box has shipped yet for tracking information.
We do not offer refunds for GroomBoxes on the monthly plan or any of our on-demand boxes. EXCEPTION: Our premium shear set box comes with a 30 day satisfaction guarantee. We do offer cancellations on subscription commitments as outlined below.
We currently do not charge for shipping but please keep in mind that each box costs us about $8.50 to ship. This has to be factored into the overall cost of the box. We do charge for shipping for international orders.
Well that sucks! In all seriousness reach out to us within 24 hours of your item being delivered to notify us so that we can send you a replacement right away if the products are damaged. Eamil us at firstname.lastname@example.org
We use only the best brands that will negotiate with us to get their lines into the GroomBox. We also use private label brands as well that meet our strict quality guidelines. We have some well known name brands in our boxes. Check out our reviews online to see samples of what is included.
Absolutely! What a great way to show your favorite groomer or family member that you care about the work they do. Not only does GroomBox provide top quality merchandise at an amazing price, you can customize your gift message to the recipeint!
All order to the state of Florida are required to pay 6% sales tax. No other taxes for anywhere else in the United States.
We are going to launch with international shipping available for a few countries to start off with. Customs duties, taxes and fees are the sole responsibility of the buyer. Please note that international shipping will occur by First Class international and in order to keep prices low for you and us, may not include our signature delivery box. Shipping charges are the responsibility of the buyer. We currently support the United Kingdom and Canada.
There are no fees for cancelling an order before it has shipped as long as your GroomBox has not shipped for the month and we are notified by the 25th of the prior month. Do not email us the day before renewal and ask for your subscription to be cancelled. We need at least 5 business days notice to get this done. If you want to cancel and it is after the 25th of the month, you can cancel from your online account. If you do not cancel within this timeframe and the renewal processes, you will receive a box for the month.
For 3 month and 12 month plans, there will be a cancellation fee of 30% of your remaining months minus the months you have received. For example, if you cancel a 3 month subscription after receiving one box you would have a deduction of $44.99 for the box you received, plus the cancellation fee of $26.99. You would receive a refund with 2 months left of 63.01. This same formula applies to all term plans. This is because we buy inventory months in advance for boxes, if those boxes are cancelled, then we are left with inventory that cannot e sold(some manufacturers specifically request that we not sell on our site, they provide products solely for the GroomBox) You can cancel your subscription from your account and shipments will continue until your prepaid subscription is up. If you want to cancel these shipments and get a refund of unshipped boxes, you must contact us at email@example.com to request a refund. Cancellation fees apply for 3, 6 and 12 month packages as outlined above.